Its Day 4 of our Product Based Biz Challenge in collaboration with Printed Mint and today's focus is on your customer's experience with you.
As a small business owner, it’s our responsibility to bring our A game when it comes to serving our customers. This means having the systems in place for communicating with customers, handling orders and selling products. The experience customers have from the minute they land on your website, inbox or social media page sets the tone for their interaction with you. When we make it simple for a customer to work and connect with us it’s so much easier to grow our business. We are all someone’s dream client or customer which leaves me wondering, why the heck to some businesses make it so darn difficult to work with them?!
Regardless of whether your customer service practices are completely on point or you feel they could use a bit of tweaking you're definitely going to want to check out this post over on Printed Mint's Blog!